Course Content
Topic outline
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Most of us probably feel like we know what working ethically is and probably think we would behave ethically no matter the situation. However, ethics in a professional environment presents a new set of ethical scenarios for you to consider and it is important you know where your values lie before you commence your real estate career. Adhering to ethics standards are built into the licence requirements of many states and territories for this reason. In this module, we look at what ethics is, what the ethical issues are in real estate and the things you need to be aware of as you become a practicing real estate agent.
By the end of this module, you will understand:
➤ What ethics really means
➤ What we mean when we talk about ethics in real estate
➤ Codes of ethics in real estate
➤ The relevant industry Codes of Conduct
➤ Duty of care
➤ Consumer protection requirements
➤ Conflicts of interest
➤ Some common barriers to being ethical -
SCORM package
Legislation can be overwhelming. However, by knowing a few fundamental rules to interpretation and by knowing where to look when you need advice, knowing how legislation is structured and what to do if there are conflicts between legislation, you will be set up for success since dealing with legislative frameworks is an important component of your role in real estate.
By the end of this module, you will understand:
➤ The difference between Acts and subsidiary legislation like regulations and by-laws
➤ How legislation is created
➤ What equity law is
➤ Relationships between different pieces of legislation
➤ Some rules on interpreting legislation
➤ Structure of legislation
➤ How legislation is amended
➤ What contract law, common law and case law is
➤ What to do if there is a conflict between legislation
➤ How to stay up to date with legislation -
This Learner Guide covers the following units of competency: 
CPPREP4002 Access and interpret ethical practice in real estate 
CPPREP4003 Access and interpret legislation in real estate -
Complete the following questions to check your knowledge. -
Presentation
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Assessment Task Summary
This cluster requires you to complete four assessment tasks. You must satisfactorily complete all tasks to achieve competency for this units in this cluster.
Assessment Task
Assessment Method
Task Summary
Assessment Task 1:
Written Questions
Questions and Answers
Students must correctly answer all questions in this task to show that they understand the knowledge required of this unit/topic.
Assessment Task 2:
Case Study
Questions
For this assessment task, you will identify and read the guidance material relating to the issue of stigmatised properties in real estate. Your task is to use the guidance material provided by your trainer to help you interpret the legislation which relates to this issue for estate agents and clients.
Assessment Task 3:
Legislation Report
Report
Students will access and analyse two pieces of current legislation related to real estate practice in their state or territory. The legislation can be related to their own state or territory or can be federal legislation. Students must complete all parts of the report for each piece of legislation.
Assessment Task 4:
Ethics Report
Report
Students will access a published real estate industry prosecution where consumer protection requirements were breached. They should develop a report based on this prosecution using the headings included.
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TASK SUMMARY
▶ This is an open book written assessment.
▶ There are 26 questions and some questions have sub-parts.
▶ You must answer all questions and their parts correctly to achieve a satisfactory outcome for this task.
RESOURCES AND EQUIPMENT REQUIRED
➤ Access to your learning materials
➤ Access to a computer, printer and internet
➤ Access to Microsoft Word (or a similar program)
WHERE AND WHEN
THIS TASK WILL BE COMPLETED
◉ You will complete this task in your own time, or you may be provided with time in class to complete it (where applicable)
◉ You will be advised of the due date for this task
WHAT HAPPENS IF YOU GET SOMETHING WRONG
If your assessor marks any of your answers as incorrect or insufficient, they will make arrangements with you for resubmission. Your assessor may ask you some questions verbally to check your understanding, or you may need to provide new written responses to the questions that were answered incorrectly. Your assessor will give you a due date by which this must be provided.
TASK
INSTRUCTIONS
◉ This is an open book written assessment – you can use your learning materials as reference
◉ You must answer all questions and their parts correctly to achieve a satisfactory outcome for this task
◉ Refer to the Glossary of Instructional Task Words for descriptions of instructional words to guide you in the level of response required in each question
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TASK SUMMARY
▶ For this assessment task, you will identify and read the guidance material relating to the issue of stigmatised properties in real estate. Your task is to use the guidance material provided by your trainer to help you interpret the legislation which relates to this issue for estate agents and clients.
RESOURCES AND EQUIPMENT REQUIRED
➤ Access to textbooks and other learning materials
➤ Access to a computer, printer, Internet and email software (if required)
➤ Access to Microsoft Word (or a similar program)
➤ Guidance materials related to stigmatised properties
➤ Copy of relevant legislation for the state or territory and for Australian consumer legislation
WHERE AND WHEN
THIS TASK WILL BE COMPLETED
◉ You will complete this task in your own time, or you may be provided with time in class to complete it (where applicable)
◉ You will be advised of the due date for this task
WHAT HAPPENS IF YOU GET SOMETHING WRONG
If your assessor marks any of your answers as incorrect or insufficient, they will make arrangements with you for resubmission. Your assessor may ask you some questions verbally to check your understanding, or you may need to provide new written responses to the questions that were answered incorrectly. Your assessor will give you a due date by which this must be provided.
TASK
INSTRUCTIONS
◉ Read the case study description and answer the questions which follow.
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TASK SUMMARY
▶ Students will access and analyse two pieces of current legislation related to real estate practice in their local state or territory. The legislation can be related to their own state or territory or can be federal legislation. Students must complete all parts of the report for each piece of legislation.
RESOURCES AND EQUIPMENT REQUIRED
➤ Access to textbooks and other learning materials
➤ Access to a computer, printer, internet and email software (if required)
➤ Access to Microsoft Word (or a similar program)
➤ Access to current legislation (such as on the AUSTLII database)
➤ Class notes, documents and information provided by the trainer
WHERE AND WHEN
THIS TASK WILL BE COMPLETED
◉ You will complete this task in your own time, or you may be provided with time in class to complete it (where applicable)
◉ You will be advised of the due date for this task.
WHAT HAPPENS IF YOU GET SOMETHING WRONG
If your assessor marks any of your answers as incorrect or insufficient, they will make arrangements with you for resubmission. Your assessor may ask you some questions verbally to check your understanding, or you may need to provide new written responses to the questions that were answered incorrectly. Your assessor will give you a due date by which this must be provided.
TASK
INSTRUCTIONS
◉ You will need to access two separate pieces of legislation for this task. These must be related to real estate practice and can be specific to your local state or territory or on a federal level. Ensure you access the most current versions of your chosen legislation.
Please access attached activity and template to guide you with this activity -
Assignment
TASK SUMMARY
▶ Students will access a published real estate industry prosecution where consumer protection requirements were breached. They should develop a report based on this prosecution using the headings included in the Student Instructions below.
RESOURCES AND EQUIPMENT REQUIRED
➤ Access to textbooks and other learning materials
➤ Access to a computer, printer, internet and email software (if required)
➤ Access to Microsoft Word (or a similar program)
➤ Access to current legislation (such as on the AUSTLII database)
➤ Access to codes of ethical practice/conduct for their state or territory
➤ Class notes, documents and information provided by the trainer
WHERE AND WHEN
THIS TASK WILL BE COMPLETED
◉ You will complete this task in your own time, or you may be provided with time in class to complete it (where applicable)
◉ You will be advised of the due date for this task
WHAT HAPPENS IF YOU GET SOMETHING WRONG
If your assessor marks any of your answers as incorrect or insufficient, they will make arrangements with you for resubmission. Your assessor may ask you some questions verbally to check your understanding, or you may need to provide new written responses to the questions that were answered incorrectly. Your assessor will give you a due date by which this must be provided.
TASK
INSTRUCTIONS
◉ You will need to access a published real estate prosecution where consumer protection requirements have been breached. You must complete a report that addresses each of the following points in the following list. You may prepare your report in a format agreed to between yourself and your assessor. For example, you could prepare a written report that addresses each of the checklist items on a separate page or section with headings and a table of contents.
Please access attached activity and template to guide you with this activity
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FEEDBACKLearner Questionnaire
Important instructions
➤ Please tell us about your training. Your feedback plays an important role in developing the quality of your education. In this questionnaire, the term ‘training’ refers to learning experiences with your training organisation. The term ‘trainer’ refers to trainers, teachers, lecturers or instructors from your training organisation.
➤ Provide one response to each item on the form. Place a clear ‘◉’ inside each box. Leave the box blank if the statement does not apply. If you want to change your answer, fill in the entire box and mark the correct box with an ‘◉’.
Click Here to access Learner Questionnaire -
FEEDBACKEmployer Questionnaire
Important instructions
➤ Please tell us about the training provided by the organisation that sent you this questionnaire. Your feedback will play an important role in developing the quality of training at this organisation. In this questionnaire, the term ‘training’ refers to learning experiences provided by the training organisation. The term ‘trainer’ refers to trainers, teachers, lecturers or instructors from your training organisation.
➤ Provide one response to each item on the form. Place a clear ‘◉’ inside each box. Leave the box blank if the statement does not apply. If you want to change your answer, fill in the entire box and mark the correct box.
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